NetVision: Moving Customer Experience Management Forward
NetVision is a world-class subscriber & service centric turnkey solution for Customer Experience Management (CEM) based on the Deep Packet Inspection technology.
NetVision helps mobile operators to unveil the information buried into their subscriber data in order to generate more revenue, reduce costs and increase overall customer satisfaction through a unique approach to Quality of Experience (QoE) monitoring. Based on a massive statistical data analysis, subscriber information is extracted at core network interfaces and specifically target 2G/3G/4G mobile data applications (HTTP, DNS, MMS, WAP, FTP, Streaming, email, IM, etc...).
NetVision provides extensive insights on subscribers' mobile data used for:
- Network monitoring
- Mobile broadband analysis
- E2E optimization & troubleshooting
- Radio network performance
- Subscriber management
- Marketing & business intelligence
- Network security
- and more...
Through Deep Packet Inspection technology (DPI), NetVision reassembles every subscriber application session at OSI layer 7 and evaluates the performance perceived by each subscriber.
NetVision is an entirely scalable system that can be deployed on both portable hardware for short-term network monitoring, optimization and troubleshooting projects, or as a complete OSS platform for long-term E2E monitoring, subscriber management and Service Level Assurance (SLA).
NetVision is performing deep traffic analysis through massive data captures at IP-based core network interfaces (Iu-PS, Gb, Gn, Gi, Gw, MMx …). NetVision offers virtually unlimited traffic throughput analysis & storage capabilities coupled with dedicated web-based modules for specific applications such as E2E performance analysis, customer care center, VIP & corporate account management, provisioning and marketing & business intelligence module for technical & non-technical users.
Featured by drill-down and geo-localization capabilities, NetVision requires almost no training to produce immediate results with hundreds of reports, KPIs, and metrics bringing unraveled information on provisioning issues, application performance, terminal & smartphone analysis, content providers, session failures, user trends, virus threats, radio network performance, search engine keywords, and much more...